Creative production Attard · Malta
One form, one email, and analytics only if you say yes. What follows is the whole of it, written out rather than summarised.
Last updated
This site is published by Delta Media Services, Viking Signrite Building, Plot 7, Attard Industrial Estate, Attard, ATD 3000, Malta. Delta Media Services is the data controller for anything sent through it. Its registered details are listed under Company details at the end of this notice.
Questions about this notice, or about information Delta holds about you, go to info@deltamedia.services or +356 2745 3355.
The form on the contact page asks for a name and an email address, and nothing else is required. It also offers optional fields: telephone number, company, the services an enquiry concerns, quantity, deadline, a project description, and the names of any files you have ready to send.
Files themselves are not uploaded. The dropzone on the form holds them in your own browser so it can list their names; the names travel with the enquiry, the files do not.
The information is used for one purpose — replying to your enquiry and quoting for the work. It is not used for marketing, it is not profiled, and it is not sold or shared with anyone beyond the mail provider described below.
A submitted enquiry is composed into a single email and delivered to the studio through Brevo, a transactional email provider, over an encrypted connection. It arrives in Delta’s own inbox and is answered from there.
The site itself stores nothing. There is no database behind it and no record of your enquiry is kept anywhere on this server — the email in Delta’s inbox is the only copy.
When the form is submitted, the address the request came from is held briefly in the memory of the server handling it, so that the same address cannot submit the form hundreds of times in an hour. It is held for one hour at most, it is never written to disk, and it is not attached to your enquiry or to anything else.
The first time you visit, the site asks whether it may measure your visit. Until you choose Accept, nothing is loaded from Google or Microsoft and no analytics cookie is set. Choosing Reject, or ignoring the question, keeps it that way.
If you accept, two tools run. Google Analytics 4 records which pages you view, how you arrived, the kind of device and browser you use, your approximate location, and whether you called, emailed or sent an enquiry — the fact of it, never what you wrote. Microsoft Clarity records how pages are scrolled and clicked so Delta can see where the site is confusing; anything typed into the enquiry form is masked before it leaves your browser.
Neither tool is used for advertising. The site tells both that advertising storage and personalisation are refused, whatever you choose.
The legal basis is your consent. You can withdraw it at any time from Cookie settings at the foot of every page; the analytics cookies this site set are then deleted and neither tool runs again unless you accept again.
Google keeps analytics data for 14 months. Clarity keeps session recordings for 30 days and click and heatmap data for 13 months. The cookies, and how long each lasts, are listed in the cookie policy.
Brevo delivers the enquiry email, as described above. Google (Google Ireland Limited) and Microsoft provide the analytics, and only after you accept. Nothing else on this site is loaded from anywhere else: the typefaces, the stylesheets, the scripts and every photograph are served from this domain, and there are no embedded maps, video players, social widgets or advertising.
Google and Microsoft may process analytics data in the United States. Both are certified under the EU–US Data Privacy Framework, which the European Commission recognises as giving adequate protection.
So unless you accept analytics or submit the form, no third party learns that you visited.
Under the GDPR you can ask what information Delta holds about you, ask for it to be corrected, ask for it to be deleted, object to its use, or ask for a copy of it. For this site that means, in practice, the email you sent and Delta’s reply to it, and any analytics recorded with your consent.
Write to info@deltamedia.services and Delta will deal with it. If you are not satisfied with the response, you can complain to the Office of the Information and Data Protection Commissioner in Malta.